Privacy Policy
Your privacy is important to us
🔒 Our Privacy Promise
DNT Cellular is committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Information We Collect
Personal Information
When you become a DNT Cellular customer, we collect information necessary to provide our services:
- Name, address, and contact information
- Social Security number for credit verification
- Payment and billing information
- Emergency contact information
Service Usage Information
To provide and improve our services, we automatically collect:
- Call detail records (numbers called, duration, time)
- Text message records (but not content)
- Data usage and internet browsing (general usage only)
- Location information for network optimization
How We Use Your Information
We use your personal information for legitimate business purposes:
- Service Delivery: Providing wireless service and customer support
- Billing: Processing payments and managing your account
- Network Improvement: Optimizing coverage and call quality
- Customer Service: Responding to inquiries and resolving issues
- Legal Compliance: Meeting regulatory and legal requirements
Information Sharing
We DO NOT sell your personal information to third parties.
We may share information only in these limited circumstances:
- Service Providers: Companies that help us operate our network
- Legal Requirements: When required by law or court order
- Emergency Services: To assist in emergencies or protect safety
- Business Transfers: In case of merger or acquisition
Your Privacy Rights
As a DNT Cellular customer, you have the right to:
- Access your personal information in our records
- Request corrections to inaccurate information
- Opt out of marketing communications
- Request information about data sharing
- File a complaint about our privacy practices
📞 Exercise Your Rights
To exercise any of these rights, contact us at:
Email: [email protected]
Phone: 1-800-DNT-CARE
Mail: DNT Cellular Privacy Office, P.O. Box 12345, Anytown, ST 12345
Data Security
We protect your information using industry-standard security measures:
- Encrypted data transmission and storage
- Secure network infrastructure
- Employee training on privacy protection
- Regular security audits and updates
- Limited access to personal information
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
Location Services
We use location information to:
- Route emergency calls to appropriate services
- Provide location-based services you request
- Improve network coverage and quality
- Comply with legal requirements
You can limit location sharing through your device settings, but this may affect some services.
Changes to This Policy
We may update this privacy policy periodically. We will notify customers of material changes by:
- Email notification to your registered address
- Text message to your DNT Cellular phone
- Notice on our website
- Insert in your monthly bill
Contact Us
If you have questions about this privacy policy or our privacy practices:
- Email: [email protected]
- Phone: 1-800-DNT-CARE (1-800-368-2273)
- Mail: DNT Cellular Privacy Office
123 Wireless Way
Anytown, ST 12345
Last Updated: January 1, 2006
Effective Date: January 1, 2006