Customer Care & Support
We're here to help with all your DNT Cellular needs
🕒 Customer Service Hours
| Day | Hours | Services Available |
|---|---|---|
| Monday - Friday | 7:00 AM - 9:00 PM | Full Customer Service |
| Saturday | 8:00 AM - 8:00 PM | Sales & Technical Support |
| Sunday | 8:00 AM - 8:00 PM | Technical Support Only |
| Holidays | 9:00 AM - 5:00 PM | Emergency Support |
All times are Eastern Standard Time. 24/7 automated account management available.
💼 How We Can Help
Account Services
- Plan changes and upgrades
- Billing questions and payment
- Account balance and usage
- Service activation and setup
- International roaming setup
Technical Support
- Device troubleshooting
- Network connectivity issues
- Email and data setup
- Voicemail configuration
- Coverage area questions
🚨 Emergency Services
For life-threatening emergencies, always dial 911 first.
For service outages affecting emergency calls, contact us immediately at 1-800-DNT-CARE.
❓ Frequently Asked Questions
How do I check my account balance and usage?
Call *BAL (*225) from your DNT Cellular phone for instant balance information, or call customer service at 1-800-DNT-CARE for detailed usage reports.
What should I do if my phone isn't working?
First, try turning your phone off and on again. Check for network coverage in your area. If problems persist, call our technical support team at 1-800-DNT-CARE.
How do I set up my voicemail?
From your DNT Cellular phone, dial *VM (*86) and follow the prompts to set up your personal voicemail greeting and PIN.
Can I use my phone internationally?
Yes! DNT Cellular offers international roaming in over 100 countries. Contact customer service before traveling to activate international roaming and learn about rates.
How do I change my service plan?
You can upgrade or change your plan anytime by calling 1-800-DNT-CARE. Plan changes typically take effect on your next billing cycle.
Still Need Help?
Our customer service team is standing by to assist you!
📧 Email Us 📞 1-800-DNT-CARE